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Understand the Rules That Protect Your Account

ncpick4 operates where state law permits, and these legal terms define what you can expect from us and what we need from you.

State-by-state eligibilityAccount holder rightsPayPal, Venmo, Play+ policy contextData handling disclosureContact paths for legal requests
ncpick4 Understand the Rules That Protect Your Account
HOW WE HANDLE YOUR DATA

Explore the Security Behind Your ncpick4 Account

Your account data is protected through encryption in transit and at rest. We collect only what we need to verify your identity, process your PayPal or Venmo transactions, and comply with state reporting obligations. We do not sell your personal information to third-party marketers. Retention periods follow applicable state and federal requirements, and you have the right to request deletion where the law allows it.

Cookie Policy

We use cookies to keep your session active and to remember wallet preferences. You can manage cookie settings through your browser; turning off session cookies may affect account login behavior.

Account Security

Each login is protected by an OTP sent to your registered device. If you believe your credentials were compromised, use the account security page to reset your password and flag the session immediately.

Data Retention

We keep transaction records, including Play+ and PayPal activity, for the period required by applicable law. After that window closes, data not required for legal compliance is scheduled for deletion.

Request Your Data

You can request a full export of your account data by submitting a written request via the email address in your account settings. We aim to fulfill verified requests within the timeframe required by applicable law.

REACH OUR LEGAL TEAM

Contact Us About Policy or Account Questions

If a term in our policy is unclear, or you need to submit a formal legal request — such as a data access request or an account dispute — our support team handles these through the channels below. Have your account number ready so we can route your request without delay.

Live Chat Start a live chat session from your account dashboard. Use this for quick clarifications about eligibility, account holds, or what a specific policy clause means for your situation.
Email Support Send formal legal requests, data inquiries, or written disputes to our support email address listed in your account settings. Written requests get a written response you can keep on file.
Help Center Our help center covers the most common legal questions — state access rules, account closure rights, and how to request a copy of your own data — without needing to open a ticket.

Check the Answers to Common Legal and Policy Queries

These are the questions we hear most often about our legal terms, your rights, and how state law affects your account. If your question isn't covered here, live chat or email will get you a direct answer.

Availability depends entirely on your state's law. We operate only in states where online sports betting or casino gaming is permitted. Check your state's current status before creating or funding an account.

Yes. Winnings are subject to applicable federal and state tax law. We do not represent any payout as tax-free. You are responsible for reporting winnings accurately on your tax return.

Submit a written data request through the email address listed in your account settings. We'll verify your identity and fulfill the request within the timeframe required by the law that governs your state.

You can request deletion of personal data not required for legal compliance. Transaction records tied to PayPal, Venmo, or Play+ activity may be retained for the period state and federal law requires.

We post updates to the legal terms and note the revision date. Continuing to use your account after an update goes live means you have accepted the revised terms. Check your account settings for the current version.

Start by contacting support through live chat for an informal resolution. If that doesn't resolve it, submit a formal written dispute via email. The dispute process and governing law are detailed in the full terms agreement.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.